07 — Cleaning Services
Hotel & Hospitality Cleaning
Housekeeping and public area support for hotels, serviced apartments and hospitality venues, scaled to occupancy.
Overview
Professional cleaning support for hotels and hospitality environments.
Hospitality cleaning is a volume discipline. Rooms must be turned within a window, to a fixed standard, with no variation between the first room of the shift and the last. When occupancy spikes, the standard is the first thing to slip unless the resourcing model can flex.
Hope Star provides housekeeping support that scales with your occupancy — additional room attendants for peak periods, public area teams for lobbies and corridors, and periodic deep-clean programmes for rooms taken out of service on rotation.
Teams work to your brand standard and your room checklist, integrating with existing housekeeping management rather than replacing it.
Scope
What this service includes
- 01Guest room servicing to your brand checklist
- 02Departure and stayover room turnarounds
- 03Bathroom sanitising, amenity setting and linen change
- 04Corridor, lift lobby and public area cleaning
- 05Lobby, reception and lounge presentation
- 06Back-of-house corridors, service lifts and linen rooms
- 07Periodic in-room deep cleaning on a rotation programme
- 08Banqueting and event space reset between functions
Suited to
- Hotels and resort properties
- Serviced apartments and long-stay residences
- Event, banqueting and conference venues
- Hospitality groups needing surge housekeeping cover
Key benefits
Why customers ask for it
- Scales with occupancy
- Additional attendants can be deployed for peak periods without renegotiating the contract.
- Your standard, our teams
- Cleaners work to your existing room checklist and brand requirements.
- Rooms out on rotation
- Deep-clean programmes run against a rotation so inventory is never held out in bulk.
- Public areas covered
- Lobbies and corridors are held to standard through the day, not just at night.
Method
How the work is carried out
- 01
Learn your standard
Your room checklist, amenity setting and brand requirements are documented first.
- 02
Size the resource
Attendant numbers are modelled against occupancy forecasts and turnaround windows.
- 03
Turn the rooms
Departures and stayovers are serviced to the checklist within the agreed window.
- 04
Inspect to release
Rooms are checked by a supervisor before being released back to the front desk.
- 05
Rotate the deep cleans
Rooms cycle through a deep-clean programme without holding inventory out of service.
In detail
Hotel & Hospitality Cleaning in practice
A hotel guest room turned down and presented
A resort terrace with cleaned loungers and decking
A serviced hotel bedroom with fresh linen and clear surfaces
Enquiries
Request a Quote — Hotel & Hospitality Cleaning
Tell us about the space and how often it needs attention. We will come back with a written scope and a price — no obligation.
- Phone
- +974 3370 0162
- Location
- Street 860, Zone 6, Building 19, Doha, Qatar
- Business hours
Saturday – Thursday 7:00 — 19:00
Friday On request